How we structure every project: from what we find to what we measure.
Every business has its own way of working, its bottlenecks and its opportunities. That is why we do not apply fixed recipes. The OPEX Method is the framework we use to structure the work, from what we find to what we measure, and which we adapt to each client's reality.
We didn't invent it from scratch: it combines proven process-improvement and change-management techniques, adapted to the size and pace of each company. Each phase below shows which ones we apply.
Five phases, with the technique behind each one.
We listen and audit the current state. We walk through how the business runs today to truly understand where time is lost and where errors appear. This phase is free of charge.
Techniques: interviews and audit, process mapping (as-is / to-be).
We get to the root of each problem and decide what is worth solving first, based on its impact and the effort it requires.
Techniques: root-cause analysis, impact-effort matrix.
We propose a phased roadmap with scope, timeline and estimated cost in writing. The proposal is also free. You will know what we are going to do, in what order, and why.
Techniques: phased roadmap, defined scope and cost.
We build, automate and integrate in iterations. We move in short steps so you see results early, without disrupting your day-to-day.
Techniques: agile delivery in iterations, automation and integration.
We measure before and after and train your team to use the system independently. From there, we improve in cycles: test, measure, adjust.
Techniques: before/after measurement, training and handover to your team.
An end-to-end digitisation case. Here is the OPEX Method applied from start to finish in a small business with years of history: four connected areas, handled with the same approach.
A real OPEX client case. Approximate figures, measured before and after the project.
Information spread across paper, scattered spreadsheets and the team's memory.
As-is / to-be process mapping and a digital-maturity assessment to decide what to digitise first.
A central system where information lives organised and accessible to whoever needs it.
The team stopped losing time tracking down information: from searching several places to having it in one, with about 4 hours a week recovered.
Tasks repeated by hand and steps duplicated between people.
Bottleneck analysis and an impact-effort matrix to prioritise what freed up the most time.
Automations on the repetitive steps and a clearer workflow.
Shorter processes with fewer errors: around 40% fewer manual steps in day-to-day work.
Invoicing and administrative paperwork handled manually and in a scattered way.
Organising and digitising the admin workflow, in coordination with their accountant.
E-invoicing and a digital administrative flow, ready for current requirements.
Invoicing, which used to take a couple of days a month, now gets done in a few hours and is ready for Verifactu.
An unstable connection and equipment without a reliable technical base.
An infrastructure review and the design of a stable, secure network base.
Reliable internet, connected equipment and backups in place.
A stable connection and automatic backups: zero data loss incidents since going live.
“OPEX brought us up to date without turning the business upside down: first they understood how we work, then they digitised it step by step. They have taken a huge weight off our shoulders, and they are always there when we need them.”
OPEX client, industrial sector
Tailored, never templated. Tell us about your case and we will tell you where to start.
